Legal
Privacy Policy
How ICE Digital Marketing (Pty) Ltd collects and handles information through this website.
Responsible business
ICE Digital Marketing (Pty) Ltd (registration number 2024/037818/07) is the responsible business for the personal information collected through this website. Based in Potchefstroom, serving South Africa.
Information collected
The enquiry form collects your name, business name, work email, contact number, province, website URL, and the project or marketing details you choose to provide. It also collects limited technical context such as the referring page and allowlisted UTM parameters.
Why the information is collected
To assess and respond to enquiries, maintain a business record of the enquiry, and protect the website from abuse. The information is not sold or used for unrelated marketing.
How data is stored and who may access it
Enquiry data is stored within the platform hosting this website. Access is restricted to authorised administrators of ICE Digital Marketing. Public visitors cannot read, list, or alter enquiry records.
Transactional confirmation emails
When you submit an enquiry, a confirmation email is sent to the address you provided, and an internal notification is sent to it@iceinsightflow.com.
UTM and referrer data
If you arrive via a tracked link, allowlisted UTM parameters and the referring page may be stored with your enquiry for attribution purposes only.
Analytics and cookies
Analytics or advertising trackers are only configured if and when the owner enables them. Where configured, a consent interface is provided and non-essential tags are not loaded without consent.
Your rights
You may request access to, correction of, or deletion of your enquiry information by contacting ICE Digital Marketing through the enquiry route on this website.
Retention
Enquiry records are retained for as long as reasonably needed to respond and maintain a business record. A retention review process is available to the owner.
Security
Reasonable technical and organisational measures are applied, including restricted access, server-side validation, and least-privilege permissions.
Service providers
Hosting, email, and (if configured) analytics providers process data on behalf of ICE Digital Marketing. No providers are named here beyond those actually configured.
Effective date
This policy is effective from the date of publication and may be updated. The update process is managed by ICE Digital Marketing.
Contact
For any privacy questions or requests, email support@iceinsightflow.com.